IGEL – Digital IT News

IGEL Achieves ISO 27001 Certification for ISM

Taylor Graham — Thu, 06 Jun 2024 17:30:10 +0000

IGEL announced that it has achieved ISO 27001:2022 [ISO/IEC 27001] certification, the global standard for information security management. This certification highlights IGEL’s proactive approach to information security, ensuring compliant product development processes and outstanding protection for customer data.

The ISO 27001 certification is a prestigious recognition awarded to organizations that excel in establishing, implementing, maintaining, and continually enhancing their information security management systems. This certification demonstrates IGEL’s continued dedication to upholding the highest standards of information security, implementing comprehensive security controls to safeguard valuable data, developing products with ISO-compliant best practices and ensuring the protection and trust of its customers and stakeholders.

“With cyber-crime on the rise, we are always looking for the next opportunity to improve our cyber resilience and operational excellence,” said Andreas Makowski, Chief Information Security Officer, IGEL. “The ISO 27001 standards align with our own holistic approach to information security, making it an obvious tool to learn from and improve our own operations. We are absolutely thrilled to have reached this milestone. It is a testament to our unwavering commitment to providing the highest level of security for our clients worldwide.”

Makowski spoke to the efforts behind achieving this certification, “Securing the ISO 27001 certification required a considerable investment of time, resources, and expertise. I am incredibly proud of how our team created, improved upon then deployed our extensive information security management system, surpassing the ISO’s standards for product development and data security. We are pleased to obtain this advanced level of security maturity, which ensures our client’s data is secured to the highest degree while increasing security confidence in IGEL products.”

IGEL Preventative Security Model eliminates vulnerabilities at the endpoint. Devices powered by IGEL OS reduce the endpoint attack surface by 95% to ensure a new level of security for their entire enterprise. Utilized by many of the world’s leading healthcare, finance, manufacturing, retail and government organizations, IGEL OS supports Zero Trust approaches to security and partners with leading Secure Access Service Edge (SASE) vendors to complement and re-enforce those solutions. For more information on IGEL’s security promise and to review the ISO 27001 Certification, click here.

ISO/IEC 27001:2022 Certification Attained by DataBank

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IGEL Advances in OT and IoT by Integrating LG’s Large-Screen Digital Displays

Taylor Graham — Tue, 04 Jun 2024 14:00:44 +0000

IGEL has announced its goal to provide a secure, seamless, and engaging digital experience on commercial large-screen digital displays from LG Business Solutions. This enhanced strategic collaboration with LG Electronics extends beyond the well-known LG thin-client devices powered by IGEL OS, marking IGEL’s expansion into the operational technology (OT) and Internet of Things (IoT) sectors.

The new LG initiative for large-screen digital displays, initially targeting healthcare facilities, will leverage the IGEL Preventative Security Model to help minimize the attack vectors. Using a secure Linux operating system, the IGEL OS delivers a solid Zero Trust foundational approach to IT security. With the IGEL OS, customers across various industries and sectors will be able to securely and effortlessly manage content on a variety of LG large-screen digital displays.

“LG’s commercial display solutions are revolutionizing how organizations manage, process and communicate information to the masses in various vertical markets,” said Jim Airdo, Senior Vice President of Strategic Alliances, IGEL. “Our expanded strategic collaboration opens doors for customers from health care and ultimately other industries, empowering them to create seamless digital environments that captivate and inform audiences, essentially without risk or compromise.”

“Over the years, our mutual customers and partners have reaped the rewards of our collaboration, enjoying enhanced flexibility for their cloud-enabled digital workspaces,” said Michael Kosla, senior vice president, LG Business Solutions USA. “Now, IGEL’s expansion into the operational technology market takes their secure, engaging digital experience to large-screen LG commercial displays for the first time.”

At the heart of the IGEL-LG collaboration is a shared dedication to enhancing the customer experience. IGEL’s cloud-based software solution will allow users in the health care market to access many cloud solutions tailored for LG digital signage, interactive displays and video walls, all within a user-friendly management environment.

For more information on using IGEL OS with LG devices including large-screen digital displays, visit the website here.

Healthcare Technologies Improve Staff and Patient Experiences with LG

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LG CreateBoard and IGEL Spearhead a Digital Signage Revolution

Taylor Graham — Wed, 01 May 2024 15:00:38 +0000

During IGEL DISRUPT 24, IGEL revealed an expanded collaboration with LG Electronics, aimed at providing cutting-edge commercial digital display solutions utilizing IGEL OS. This marks IGEL’s initial venture into the operational technology (OT) and Internet of Things (IoT) sector. The new LG digital display solutions are based on the solid foundation of the LG CreateBoard.

The LG CreateBoard was made for modern education and business, letting users stay connected by easily sending files to linked devices. This versatile smart board offers a precise multi-touch screen, smart viewing, white board software and management software and tools.

The new digital display solutions leverage the IGEL Preventative Security Model to help minimize the attack vectors of digital display devices. Using a secure Linux operating system, IGEL OS delivers a solid Zero Trust foundational approach to IT security for this new generation of LG CreateBoard technology solutions. As a result, LG commercial displays and digital signage solutions, featuring integrated IGEL OS, are easier to manage, protect and control for a more secure OT and IoT experience.

“LG’s innovative digital signage solutions are revolutionizing how organizations manage, process and communicate information to the masses within several different vertical markets,” said Jim Airdo, Senior Vice President of Strategic Alliances, IGEL. “Together, our strategic collaboration opens doors for customers across a range of industries, empowering them to create seamless digital environments that captivate and inform audiences without risk or compromise.”

“This new collaboration marks another milestone in our longstanding partnership with IGEL,” said Nicolas Min, Senior Vice President at LG Business Solutions USA. “It builds on our partnership which has proven its success through the support and trust of our mutual customers and partners who, over the years, have reaped the rewards of our collaboration, enjoying enhanced flexibility for their cloud-enabled digital workspaces.”

At the heart of the LG and IGEL partnership lies a shared dedication to enhancing the customer experience. With IGEL’s cloud-based software solution, IGEL has further streamlined the management of LG’s state-of-the-art displays. Through the integrated IGEL Cloud platform, users access many cloud solutions tailored for LG digital signage, interactive displays, video walls, and commercial TVs, all within a user-friendly management environment. This integration enables organizations to explore, subscribe to, and effortlessly manage LG’s advanced display solutions, ensuring a seamless, secure and engaging digital experience for all.

For more information on using IGEL OS with LG CreateBoard and other devices, visit the website here.

The new LG digital display Solutions, powered by IGEL OS, are being featured this week during IGEL DISRUPT 24, the industry’s largest EUC event taking place April 29 through May 1 in Miami, Fla.

IGEL DISRUPT 24 is sponsored by Microsoft, HP, LG Business Solutions, Lenovo, Citrix and the EUC Division of Broadcom as well as dozens of other IGEL Ready partners.

IGEL DISRUPT 24 EUC Event Agenda and Sponsors Released

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Citrix and IGEL Announce New Innovations From IGEL DISRUPT 24

Taylor Graham — Wed, 01 May 2024 15:00:01 +0000

IGEL, at IGEL DISRUPT 24, introduced new advancements with Citrix aimed at bolstering security and enhancing digital work experiences for shared clients. One notable development is the integration of IGEL OS with Citrix® Enterprise Browser, making IGEL OS one of the pioneer Linux operating systems to offer support for Citrix® Secure Private Access. This integration facilitates zero-trust access to virtual, web, and SaaS applications via a unified platform with consistent policies and observability. Additionally, Citrix disclosed its intention to extend support for Linux with Citrix uberAgent®, a move that IGEL intends to endorse upon its release, thereby enabling comprehensive endpoint monitoring for their devices.

“Citrix is excited to extend the reach of our security and observability solutions to Linux and to partner with IGEL on the integration of our offerings for our joint customers,” said Sridhar Mullapudi, executive vice president and general manager, Citrix, a business unit of Cloud Software Group. “Citrix and IGEL are enabling any enterprise that wants to secure their employees, IT environment and content while delivering a more secure device posture without compromising user experience.”

Through collaborative development and innovation via the IGEL Ready and Citrix Ready partner programs, IGEL is delivering support for the following Citrix solutions:

Citrix Enterprise Browser. Building on IGEL’s exclusive Preventative Security Model which secures endpoints by design to reduce ransomware risk and support zero trust initiatives, the IGEL OS support for Citrix Enterprise Browser helps users stay productive while mitigating insider and external threats. The locally installed browser accelerates a zero trust strategy with dynamic context awareness and ensures simple, secure VPN-less access from anywhere.
Citrix Secure Private Access. For organizations that want to keep apps secure and hybrid workforces productive, IGEL has released support for Citrix Secure Private Access. Delivering adaptive access to all IT-sanctioned apps – web, SaaS, and client-server – whether deployed on-premises or in the cloud, Citrix Secure Private Access prevents unauthorized access and eliminates threats from any IGEL OS-powered device. The Citrix Secure Private Access agent for IGEL OS is available now.
Citrix uberAgent. To improve user experience, the new Citrix uberAgent monitoring agent will deliver rich metrics for IGEL OS clients. Integrated with Splunk Enterprise, Splunk Cloud, and other similar systems, uberAgent offers a variety of use case dashboards for threat detection and enhanced security. IGEL OS is expected to be among the first Linux OSs to support Citrix uberAgent when available.

“IGEL and Citrix are committed to delivering the collaborative innovations that secure and revolutionize how people work,” said Jim Airdo, senior vice president of strategic alliances, IGEL. “Our longstanding partnership, from the development lab to the field, delivers, time and again, the new capabilities our joint customers need to elevate and secure the end user computing experience. We are pleased to once again deliver industry-first innovations for Citrix users, underscoring the depth of our partnership.”

These new developments and enhanced Citrix technology support are being featured this week during IGEL DISRUPT 24, the industry’s largest EUC event taking place April 29 through May 1 in Miami, Fla. During the event, Citrix delivered a half-day technical bootcamp which provided the opportunity to delve into the cutting-edge world of digital workspaces, zero trust security options, observability solutions featuring Citrix’s newly acquired uberAgent technology, and enhanced application delivery methods under the guidance of industry experts. For more information about Citrix and IGEL innovations, visit the website here.

IGEL DISRUPT 24 is sponsored by Microsoft, HP, LG Business Solutions, Lenovo, Citrix and the EUC Division of Broadcom as well as dozens of other IGEL Ready partners. To learn more about DISRUPT 24, visit the website.

IGEL Collaborates with Insentra and Insight to Assist Western Health

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IGEL Ready Developer Program and Toolkit Announced

Taylor Graham — Tue, 30 Apr 2024 19:00:41 +0000

IGEL, introduced during IGEL DISRUPT 24, unveiled a new initiative for app developers alongside a software development toolkit (SDK), aiming to facilitate the rapid delivery of innovative solutions for IGEL clients and their supportive network. Applications stemming from the developer program’s vendor members utilizing this new SDK will be integrated into the expanding IGEL App Portal. Presently hosting 50 validated apps tailored for employment in IGEL-powered environments, this portal ensures customers benefit from agile updates and enhanced functionalities.

“Launched just last year, the IGEL App Portal has quickly become a trusted resource for validated applications across the IGEL Ready technology partner community,” said Divya Saggar, Director, IGEL Ready, IGEL. “With its active adoption has come the need for a structured and proven development methodology to accelerate app development and validation. IGEL has met this need with a comprehensive new IGEL Ready Developer Program and SDK which facilitates the swift development of apps for IGEL endpoints at scale.”

The newly introduced IGEL Ready Developer Program enables independent software vendor members of the IGEL Ready partner program to package, publish and promote their IGEL app seamlessly. By building their app and listing it on the IGEL App Portal, they not only gain visibility to thousands of customers and channel partners but also provide an easy means for customers to directly deploy the app in their IGEL environment.

Program members receive access to the new IGEL SDK and IGEL technical resources which provides app developers with new tools and blueprints to create apps for IGEL-powered enterprises faster and with greater scale and precision. IGEL Ready program members participating in the IGEL Ready Software Developer Program gain access to a dedicated portal of programmatic tools designed to enhance the delivery of new valuable apps for IGEL users with seamless convenience. In addition, this opens up multiple avenues for partners to run additional co-marketing efforts and programs with IGEL.

“As a longstanding IGEL Ready partner, Liquidware was the first to deliver digital employee experience (DEX) via the IGEL App Portal and has been impressed with the resulting customer and partner engagement we have received by being part of this dynamic end user computing app marketplace,” said David Bieneman, CEO, Liquidware. “We strongly support the IGEL Ready community IGEL has built and commend the work they have put into the new IGEL Ready Developer Program and SKD which further enables vendor solutions across the industry to simplify customer adoption for faster time to value.”

“As a new IGEL Ready partner developing an app to integrate the Island Enterprise Browser into IGEL OS, we were impressed with the level of resources and support we received from the new IGEL Ready Developer program. We are excited to work with the IGEL team for a stronger collaboration, “said Richard Greene, Senior Vice President of Strategic Partnerships, Island.

The IGEL App Portal is a key cloud service app delivery platform for IGEL-powered enterprises. A feature-rich experience for users, it reduces the app qualification, implementation and update process for IT organizations.

Established in 2020, IGEL Ready is a growing ecosystem of more than 100 technology partners providing hardware, software, and peripheral solutions that have been verified for use with IGEL OS to deliver a powerful, productive, and secure user experience for digital workspaces within modern workplace environments. In an era where customers and their employees require reliable, frictionless access to tools, applications, and services, IGEL Ready helps ensure product compatibility and productivity to support business continuity and growth. The IGEL Ready program ensures that partner applications are validated and shared, and that their customers have access to updated and secure software.

Learn more about the new IGEL Ready Developer Program and SDK at the website here. The developer program was announced from IGEL DISRUPT 24 which is sponsored by Microsoft, HP, LG Business Solutions, Lenovo, Citrix and the EUC Division of Broadcom as well as dozens of other IGEL Ready partners. For more information, visit the website.

Parallels RAS Available on the IGEL App Portal

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IGEL DISRUPT 24 EUC Event Agenda and Sponsors Released

Taylor Graham — Tue, 19 Mar 2024 18:00:21 +0000

IGEL has unveiled the latest news on the action-packed agenda and sponsors for IGEL DISRUPT 24, recognized as the leading event in the End User Computing (EUC) industry. Scheduled from April 29 to May 1 in Miami, Florida, IGEL DISRUPT 24 promises to engage participants with thought leadership content, technical workshops, and customer discussions focusing on endpoint security, ensuring the longevity of digital workspaces, and fostering innovation in the evolving hybrid work environment.

“IGEL is continuing to redefine the very essence of endpoint computing by delivering a preventative security approach to defend against cybersecurity threats. Our IGEL DISRUPT 24 event is the landmark platform to learn about these security innovations and the other EUC trends transforming our industry,” said Klaus Oestermann, CEO, IGEL. “Visionaries, technologists and customers alike will converge on this ultimate, can’t miss event for the insights they need to secure and elevate end user computing.”

IGEL DISRUPT 24 attendees will benefit from a content-packed, single-stop event covering everything across the EUC ecosystem with executives from every major EUC vendor in one location – including Microsoft, HP, LG, Lenovo, Citrix and Broadcom’s EUC Division. In addition to major industry announcements and keynotes, the three-day event will include a CxO industry round table, technical content tracks on cybersecurity, the future of EUC, and modernizing healthcare IT.

IGEL DISRUPT 24 will also host the largest EUC technology expo. Featuring leading brands driving innovation in the new, hybrid working world, the IGEL DISRUPT 24 Expo will offer hands on access to the latest products across the industry in a single show floor experience.

“IGEL DISRUPT 24 is the can’t miss end user computing event of the year,” said LeRoy Vanek, Principal Technical Architect, Baptist Health. “Nowhere else will you have executives and technologists from every major player in the EUC space in a single location where you can learn about new technology and business developments across the industry landscape. It’s the best event value you’ll find anywhere for IT leaders managing enterprise endpoints.”

IGEL DISRUPT 24 is sponsored by Microsoft, HP, LG Business Solutions, Lenovo, Citrix and Broadcom’s EUC Division as well as dozens of other EUC leaders. To view the full IGEL DISRUPT 24 agenda and register now visit the website here.

Parallels RAS Available on the IGEL App Portal

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IGEL Collaborates with Insentra and Insight to Assist Western Health

Taylor Graham — Mon, 18 Mar 2024 19:00:27 +0000

Western Health has selected IGEL to modernize its endpoint infrastructure and streamline its management systems, with support from its technology consulting partners, Insentra and Insight.

“We chose IGEL due to its functionality and support of multiple usage scenarios and environments Western Health uses, which allowed us to significantly improve the sustainability of our current hardware investment,” said Cameron McBride, Director, Digital Technology Services, Western Health. “IGEL integrates well with Imprivata and makes connecting to multiple hosted services, including our Cerner EMR software, using the latest clients easy. It also saved Western Health money as we could continue to use 1,000 thin clients sustainably, which would not have hardware vendor support when directed to the new Microsoft Disaster Recovery AVD solution being implemented. Changing to the IGEL OS on the devices provided an improved and supported solution.”

Overcoming technology challenges and meeting success criteria with IGEL
Western Health identified multiple challenges as the organization moved forward on modernizing its endpoint infrastructure to align with the investment made in updating its virtual desktop solutions. The business had set key criteria for the modernization project in the areas of cyber security; high availability; interoperability with key internal services; serviceability by IT and users; and, hardware integration. In selecting IGEL, Western Health conducted a Proof of Value (PoV) exercise and found the IGEL solution met all the required criteria.

Brian Riegels-Morgan, a Senior Consultant at Insentra, said, “IGEL’s pre-sales and support teams played pivotal roles in the successful Proof of Value (PoV), deployment, and overall customer acceptance of our services. Western Health’s comprehensive utilization of IGEL in conjunction with Citrix, Imprivata, Microsoft AVD, includes the creation of public use kiosks. These kiosks grant users access to various applications, including Zoom, LibreOffice, web browsers, and other applications, delivering a more streamlined and efficient experience for patients and visitors, while ensuring the security of sensitive information.”

Overall, the deployment of IGEL at Western Health has notably enhanced user performance. McBride added, “These improvements were evident during the pilot phase initially intended for 50 devices. The overwhelmingly positive feedback prompted the rapid expansion of the pilot to encompass over 200 devices as business users recognized the enhanced functionality provided by IGEL OS.”

“Today’s healthcare organizations face the challenge of securing their endpoint infrastructure while operating on a tight budget,” said Matthias Haas, CTO, IGEL. “IGEL’s Preventative Security Model helped Western Health address the security challenges they face by eliminating endpoint vulnerabilities exploited by bad actors. Further, by supporting change management and end-user communication, we have enhanced the end-user experience while reducing the financial strain for the organization by extending the life of their endpoint hardware. This is a great example of how large healthcare organizations can benefit from deploying IGEL.”

Rural Care Alliance Extends Eagle Telemedicine Specialty Services

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Donny Harder Named IGEL VP, Global Revenue Operations

Taylor Graham — Thu, 07 Mar 2024 17:30:06 +0000

IGEL has appointed Donny Harder as Vice President of Global Revenue Operations. With extensive expertise in sales and marketing operations leadership, Harder specializes in cultivating top-performing revenue operations teams to streamline the sales process and expedite customer acquisition.

Donny Harder is a proven revenue operations leader who is all too familiar with building out high-functioning Revenue Operations organizations from scratch to support rapidly growing sales teams. He joins IGEL from StackAdapt, where he spearheaded many cross departmental workstreams including international expansion efforts, commissions, and data infrastructure projects aimed at creating a single source of truth for all data stakeholders across the company to leverage. Harder, who has expertise in these areas, hails from a background of finance, sales operations, and business intelligence at Quantcast, Twilio, Proofpoint, and HP. Harder holds a bachelor’s degree in Economics and German from St. Olaf College in Northfield, Minnesota. He will be operating out of the IGEL San Francisco office, reporting directly to Klaus Oestermann.

“As IGEL continues to execute its rapid global expansion strategy, executing with operational excellence is a critical element to our success,” said Klaus Oestermann, CEO, IGEL. “Donny’s experience, discipline and data-driven execution vision will be key to our ongoing growth strategy as we accelerate the lead-through-sales journey. We are pleased to add him to our sales leadership team.”

“Data, automation and transparency are operational cornerstones to building an efficient revenue strategy for resilient growth, scale and execution,” said Harder. “IGEL is at the ideal stage in its global expansion to benefit from such operational excellence. It will be an honor to contribute to the IGEL leadership team’s expanding customer acquisition strategy, worldwide.”

To learn more about Donny Harder and IGEL visit the website here.

eG Enterprise Now Available on the IGEL App Portal

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Parallels RAS Available on the IGEL App Portal

Taylor Graham — Tue, 20 Feb 2024 18:00:20 +0000

IGEL and Parallels, subsidiaries of the global technology corporation Alludo, have revealed that Parallels RAS is now accessible on the IGEL App Portal. This platform facilitates the seamless delivery of virtual desktops and applications to any device, regardless of location or time. Parallels RAS has undergone validation through the IGEL Ready technology partner program for compatibility with IGEL OS-powered devices. Consequently, it can now be swiftly accessed through the new IGEL App Portal Cloud Service, ensuring prompt and effective app delivery to IGEL OS-powered devices.

“Together, IGEL OS and Parallels RAS create a comprehensive and secure virtualization and endpoint management solution,” said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. “By making Parallels RAS available via the IGEL App Portal, we are enabling our customers to benefit from the full power of Parallels RAS for remote and hybrid work environments with cloud-direct download efficiency.”

“Through the IGEL App Portal, Parallels RAS users have greater accessibility to a powerful combined solution that enhances endpoint security, extends the life of endpoint hardware, lowers endpoint management overhead and reduces end user computing costs,” said Prashant Ketkar, Chief Technology & Product Officer at Parallels. “As a result, our mutual customers have ready access to the latest Parallels RAS releases via a convenient cloud service, so that they can better empower their remote and hybrid workers with access to the secure virtual apps and desktops they need to power productivity.”

Parallels RAS delivers simplified management and administration of virtual apps and desktops while lowering end user computing costs. Bridging on-premises and multi-cloud solutions into a centralized management console for administrators and a secure virtual work environment for end users, it is the ideal digital workspace for the future of work.

Parallels RAS has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL’s cloud services. As a result, Parallels RAS available now as a service to provide enterprises with faster, more timely application availability and seamless updates for extensive IT efficiency gains and a superior digital experience (DEX) for end users. To learn more about the Parallels RAS app available on the IGEL App Portal, visit the IGEL App Portal here.

Established in July 2020, IGEL Ready is a growing ecosystem of more than 100 technology partners providing hardware, software, and peripheral solutions that have been verified for use with IGEL OS to deliver a powerful, productive, and secure end user computing experience. For more information on the IGEL Ready program, please visit the IGEL Ready Showcase. If you’re a hardware or software technology maker looking to join our fastest-growing ecosystem of IGEL Ready partners, please apply here.

For more information on the availability of Parallels RAS on the IGEL App Portal, join the April 10, 2024 webinar, “Unlocking IGEL OS and Parallels RAS,” at 10 a.m. EDT. Register Here.

Endpoint Services Simplified with IGEL’s New MSP Partner Program

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eG Enterprise Now Available on the IGEL App Portal

Taylor Graham — Wed, 14 Feb 2024 18:30:37 +0000

IGEL and eG Innovations have announced that eG Enterprise is now accessible on the IGEL App Portal. eG Enterprise, delivering complete observability of application and infrastructure performance, has been approved for deployment on IGEL OS-driven devices. Consequently, customers can effortlessly install and set up eG Enterprise agents on their IGEL OS devices, enabling comprehensive monitoring of their digital workspaces from end to end.

“Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users,” said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. “By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation.”

“Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery,” said Bala Vaidhinathan, CTO, eG Innovations. “For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers.”

Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise’s all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.

eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL’s cloud services.

To learn more about the eG Enterprise app available on the IGEL App Portal, visit the IGEL App Portal here.

Established in July 2020, IGEL Ready is a growing ecosystem of more than 100 technology partners providing hardware, software, and peripheral solutions verified for use with IGEL OS to deliver a powerful, productive, and secure end user computing experience. For more information on the IGEL Ready program, please visit the IGEL Ready Showcase. If you’re a hardware or software technology maker looking to join our fastest-growing ecosystem of IGEL Ready partners, please apply here.

Preventative Security Model is at the Center of IGEL’s New Vision

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