CommScope – Digital IT News

Hospitality Industry Receives AI-Driven Solutions with Ruckus Networks

Taylor Graham — Wed, 17 Apr 2024 18:00:38 +0000

CommScope introduced a new suite of RUCKUS Networks solutions tailored to enhance operational efficiency, sustainability, and brand loyalty within the hospitality industry, available for immediate implementation.

The turn-key suite builds on RUCKUS Networks’ worldwide leadership in hotel Wi-Fi®—offering solutions that work in harmony to deliver personalized and elevated guest experiences across hospitality industry brands and locations. It features the latest AI-driven Wi-Fi 7 solutions for providing the latest high-performance services, and simplifies technology deployment at scale, using AI-driven cloud-based management and assurance to drive operational efficiency across owners, service providers, integrators, and IT managers at properties.

“Loews Hotels is a family-owned brand of 26 luxury hotels and resorts that’s obsessed with delivering the most amazing experience to every guest,” stated Clayton Melson, Senior Communications Manager, Loews Hotels at Universal Orlando. “We’re continuously optimizing our network using recommendations made by RUCKUS AI. We’ve deployed AI-driven RUCKUS wired and Wi-Fi solutions throughout our properties to tailor each guest’s connectivity experience to perfection. With RUCKUS AI, we’ve significantly improved our IT efficiency by reducing mean time to identification (MTTI) by 80% and mean time to resolution (MTTR) by 70%. From proactive network management to personalized bandwidth allocation, our AI-driven approach ensures that every guest is delighted.”

The suite delivers the purpose-built features that are specific to the hospitality industry and tailored to the needs of the various hospitality stakeholders including:

Identity-based differentiated experiences: Depending on their loyalty level as per the property management system (PMS), a guest could be offered certain rewards or benefits without any extra charge, i.e., premium Wi-Fi connectivity for specified status or higher-level guests.
Brand Compliance RUCKUS One Hospitality Edition provides a suite of features that deliver 360-degree brand report cards covering brand specific policy compliance, network health and guest experience.
Industry-aligned License Management: Ownership and on-going management of licenses as it relates to the industry. Licenses are owned by property/ownership groups. Licenses are handled accordingly when property/ownership group change brand and/or LSP/Integrators.

“We are proud that our customer complaints around Wi-Fi disruptions have reduced by 90% since relying on RUCKUS AI. Praise and formal surveys indicate an overall increase in guest satisfaction around excellent Wi-Fi connectivity across our entire property throughout guests’ stays,” noted Miguel Fonseca, IT Systems Manager, Royal Garden Hotel. He further added, “With RUCKUS AI, approximate calculation suggests that our cost to handle an incident has reduced by 75%. RUCKUS AI offers us recommendations to continuously optimize our network, something we used to do on an ad-hoc basis. RUCKUS AI has truly enabled us to deliver a ROYAL experience.”

Joseph Martin, Vice President, Product Management for Single Digits Inc., commented, “RUCKUS Solutions have empowered us to provide innovative services that delight hotel guests and enhance their brand loyalty. The hospitality-focused RUCKUS AI platform has given us detailed visibility, with a primary goal of ensuring amazing guest experiences across all managed properties while also streamlining our operations. In numerous instances, RUCKUS’s AI technology has enabled us to proactively address issues, eliminating the necessity for helpdesk tickets.”

The RUCKUS Networks hospitality suite features the following solutions:

RUCKUS One Hospitality Edition: AI-driven, Converged Network Assurance and Business Intelligence platform tailored to the hospitality industry that helps to drive global brand standards and increase brand loyalty. For example, when guests are greeted with a room set to their portfolio preferences, it results in increased brand loyalty.
RUCKUS® Wi-Fi 7 Solutions: including the high-performance R770 Access Point and the new R670 Access Point—RUCKUS’ first AI driven Wi-Fi 7 AP for mainstream deployments.
RUCKUS AI: delivering robust service assurance for IT and business intelligence to hospitality organizations.
Hospitality Gateway by RUCKUS Networks: WAN gateway enabling simple and affordable deployment of a unified hospitality services solution—delivering features that maximize revenue, increase guest loyalty, provide actionable user information, and improve property-wide employee efficiency.
RUCKUS IoT Suite: empowering the hospitality industry to deliver exceptional guest experiences, improve operational efficiency, enhance staff productivity, safety and security and thus remain competitive in a rapidly evolving market.

“The RUCKUS suite of hospitality solutions is purpose driven to meet two of the biggest needs in the hospitality industry: improving brand loyalty and operational efficiency,” stated Bart Giordano, SVP and president, Networking, Intelligent Cellular & Security Solutions, CommScope. “We’ve leveraged AI, Wi-Fi 7, and our proven cloud-native network management and assurance solutions to make it easier than ever to deliver amazing guest experiences; scale that experience across services, brands, and locations; and create new efficiencies that span the entire value delivery chain. In other words, it’s never been easier or more cost-effective to deliver and maintain the best digital hospitality experiences.”

For more information on the RUCKUS Networks suite of solutions for the hospitality industry, please visit the RUCKUS Networks website.

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Meta Connectivity Accelerates Open RAN Adoption with CommScope

Taylor Graham — Fri, 04 Feb 2022 08:04:35 +0000

CommScope announced a collaboration with Meta Connectivity to join its Evenstar program and accelerate the adoption of Open RAN by developing open reference designs. CommScope is pushing the boundaries of technology to create the world’s most advanced wired and wireless networks.

As the demand for internet connectivity expands at a rapid pace, the infrastructure that supports it needs to grow and improve. To address this requirement, CommScope will work with Meta Connectivity, alongside a network of industry ecosystem companies in the Evenstar program with the intent to design and build flexible, efficient RAN components.

The collaboration will focus on developing a Massive MIMO (mMIMO) reference design based on O-RAN Alliance interoperability specifications. Massive MIMO substantially increases spectral efficiency to deliver more network capacity and wider coverage. The two organizations will cooperate on high-level architectural requirements, open standardized antenna and radio interfaces, and best practice calibration designs.

“We are excited to have CommScope’s expertise in innovative antenna interfaces as part of our Evenstar program,” said Jaydeep Ranade, Director of Wireless Engineering at Meta Connectivity. “This collaboration will help facilitate an ecosystem of high-quality connectivity – something that becomes more important every day as we move to an increasingly digitally connected world.”

“Open RAN hardware and software are making great progress and we’re starting to see a path toward superior performance,” said Joe Madden, Mobile Experts. “Programs like Evenstar support the industry’s focus on disaggregation of software from proprietary hardware and provides a basis for ecosystem investment that is needed.”

The mMIMO reference design will provide operators with the option to further disaggregate the filter/antenna elements from the radio unit, supporting flexibility and delivering implementation options to the market.

Meta Connectivity is working with control unit and distribution unit software vendors who will manage interoperability testing, while CommScope will support Over-the-Air (OTA) testing and characterization of the antenna within a laboratory environment.

“CommScope is thrilled to be joining Meta Connectivity’s global Evenstar ecosystem,” said Farid Firouzbakht, senior vice president of Outdoor Wireless Networks, CommScope. “Open RAN is gaining momentum in the marketplace and mMIMO 5G deployments will require cooperation and collaboration between vendors based on competitive reference models.”

Discover more at www.commscope.com

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CommScope Debuts NOVUX Portfolio of Global Fiber Deployment Solution

Taylor Graham — Tue, 15 Jun 2021 20:50:50 +0000

CommScope announced the launch of its NOVUX portfolio of outside plant terminals and closures, designed specifically to assist global service providers in the quick and efficient deployment of fiber networks. NOVUX is the only FTTH platform with an inherently modular, end-to-end architecture that allows operators to scale and shape their networks as they evolve.

The NOVUX ecosystem leverages a flexible, modular, and backwards-compatible architecture that allows operators to adapt and scale to a wide variety of field applications. NOVUX simplifies fiber deployment by allowing operators to use 75% fewer components than existing solutions while delivering fifty times the number of configurations available today. The system is designed with sustainable practices for packaging, labeling, and installation equipment, and it features class-leading innovations like CommScope’s Octopus sealing gel, which offers protection in harsh environments while allowing easy access for upgrades and regular maintenance.

“The demand for fiber broadband is exploding around the world,” said Jeff Heynen, vice president of Broadband Access and Home Networking, Dell’Oro Group. “Service providers are under tremendous pressure to respond to this demand in the midst of growing skilled labor shortages. To solve this problem, service providers require flexible and modular fiber terminals and enclosures that simplify the fiber distribution and installation process and also prepare their networks for both today’s and tomorrow’s optical technologies.”

“Our NOVUX portfolio is all about giving our operator customers the highest degree of agility and flexibility in their growing fiber deployments,” said James DeCoe, vice president, Network Connectivity, CommScope. “The new NOVUX range allows operators to maximize their network and respond quickly to changing market conditions and high-volume demand. These solutions deliver unprecedented ease of installation today, with the flexibility to ensure that the network meets tomorrow’s needs. Furthermore, CommScope offers our customers the security of a dedicated, agile global supply chain built on common platform designs and processes.”

NOVUX Portfolio

NOVUX closures and terminals follow in the footsteps of CommScope’s Fiber Optic Splice Closure, FIST Modular Splice Closure, and Multi-Service Terminals (MST)—which have earned the trust of leading operators around the globe. The NOVUX portfolio was designed with direct input from multiple network operators around the globe. It represents a step forward in fiber deployment solutions and is made possible by CommScope’s ongoing process of feedback and innovation for the world’s leading networks.

The NOVUX Hardened Terminals offer the widest variety of technologies available from a single platform: single and multi-fiber, splitters, optical tap, fiber indexing, and on-demand hybrid configurations in a minimized footprint for optimal port count and terminal size.

The NOVUX Compact Closures are the ideal solution for FTTH distribution and drop applications, helping providers prepare for the future. Using state-of-the-art technology, the closure is protected from harsh conditions by CommScope’s Octopus gel seal, which simplifies re-entry for field installers and gives operators peace of mind.

The NOVUX SRC Closures are the ideal fiber closure for repair, network extensions, and house demarcation—giving providers the agility and flexibility to use it in last-mile fiber network applications, both above and below ground.

The NOVUX SEC Closures provide an ideal solution for applications where underground work is difficult or impossible. When used with the new CommScope retractable fiber cable, this solution brings together advanced patented technologies and proven high-performance standards, while enabling rapid deployment for horizontal mounting on a building’s outer façade.

As the portfolio expands, CommScope will roll out additional NOVUX fiber solutions to meet the needs of global service providers.

Availability

The NOVUX SRC 100 Closure and Hardened Terminals are now available globally, and the SEC 100 Closures and CSC 100 Compact Closures will be rolled out across multiple regions in the coming months.

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