Leigh Porter – Digital IT News https://digitalitnews.com IT news, trends and viewpoints for a digital world Wed, 23 Aug 2023 19:11:51 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.15 Parallels Desktop 19 Improves Experience with Mac https://digitalitnews.com/parallels-desktop-19-improves-experience-with-mac/ Tue, 22 Aug 2023 16:24:01 +0000 https://digitalitnews.com/?p=8746 Alludo announces Parallels Desktop 19 for Mac. The latest version of its powerful virtualization solution is optimized to the latest updates from Apple, offers a richer and smoother experience with a multipack of enhancements, and a redesigned app icon with refreshed user interface (UI). Parallels Desktop 19 ensures users an exceptional experience with the highest [...]

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Alludo announces Parallels Desktop 19 for Mac. The latest version of its powerful virtualization solution is optimized to the latest updates from Apple, offers a richer and smoother experience with a multipack of enhancements, and a redesigned app icon with refreshed user interface (UI).

Parallels Desktop 19 ensures users an exceptional experience with the highest industry standards, having recently received Microsoft’s authorization for running Windows 11 on Mac with Apple silicon and being certified as a Arm® SystemReady™ VE solution.

Parallels Desktop 19 for Mac offers:

  • Enhanced macOS compatibility: Optimized for macOS Sonoma 14, all Windows users can now benefit from re-engineered Shared Printing via Internet Printing protocol (IPP) that supports printing from Windows apps out of the box. Plus, a richer experience enabled with dynamic resolution adjustments and familiar multitouch gestures with Trackpad support with macOS virtual machine (VM) on Mac with Apple silicon. Moreover, Pro Edition users can remotely access a macOS Sonoma 14 VM through port forwarding, particularly valuable when hosted on Amazon EC2 Mac cloud instances.
  • NEW! Password-less sign-in with Touch ID integration: With easy to set up and a simplified daily sign-in routine, users with a secure Windows login and password can now use their Mac Touch ID to sign-in to Windows VMs.
  • NEW! Refreshed look and feel: Redesigned app icon and refreshed UI provides easier navigation and a more modern presence in the Dock; also adds native dialogs for easier interaction with the app.

“For over 17 years, Parallels Desktop for Mac has been an essential tool for millions of users worldwide, enabling them to run Windows applications and carry out testing and development with Windows, Linux, and macOS virtual machines,” said Aleksandr Sursiakov, Sr. Director of Product Management for Parallels Desktop at Alludo. “With the latest release, our talented engineering team has once again delivered impressive improvements for all user groups, based on their valuable feedback. Our aim is to ensure that users experience peace of mind when using our software, knowing that it incorporates the latest technologies and reflects the highest industry standards—demonstrating our genuine care for Parallels users.”

Parallels Desktop 19 for Mac offers additional capabilities and enhancements—specially tailored to specific use cases such as computer-aided design (CAD) engineers, developers, computer science students, and IT teams, including:

  • Improved OpenGL support, up to version 4.1, for running more CAD software on Mac, including VariCAD, Deswik.CAD, Vectorworks Vision 2023, and more.
  • Improved performance for AcrGIS Pro, a map designing application.
  • Compatible to run CentOS 9 Stream on Mac computers with Apple silicon, along with an updated set of ready-to-go Linux distributions, including Ubuntu 22.04.2, Fedora 38, Debian 12, and more.
  • New option to create Arm-based Linux VM on Mac computers with Apple silicon using Rosetta to run x86-64 binaries, including containers.
  • Enhanced support for the HashiCorp’s Packer and Vagrant with macOS VM on Apple silicon.
  • New option to create, group, and manage Parallels VMs and their containers from the Visual Studio Code extension.
  • Support for enrolling Windows in Windows management solutions, such as Microsoft Intune and others, when deploying it using Parallels My Account Configuration Profile or as a shared file.

Parallels Desktop for Mac is a must-have virtualization solution for professionals, developers, and individuals, whether it is for accessing Windows-applications, developing- or testing software, or to run multiple operating systems (such as Windows, Linux, or other macOS versions) simultaneously on Mac computers. For more information about Parallels Desktop 19 for Mac, visit our website here.

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IGEL Names Carsten Thomsen, VP of Emerging Markets https://digitalitnews.com/expansion-strategy-names-carsten-thomsen-igel-vp-of-emerging-markets/ Thu, 17 Aug 2023 17:02:32 +0000 https://digitalitnews.com/?p=8700 IGEL announces the addition of Carsten Thomsen to its leadership team as Vice President, Emerging Markets. An EMEA sales leader and end-user computing (EUC) industry veteran, Thomsen will lead IGEL’s international expansion strategy as the company emphasizes growth into emerging regions including Benelux, Nordics, Southern and Eastern Europe, MEA, and APAC. “The market opportunity for IGEL [...]

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IGEL announces the addition of Carsten Thomsen to its leadership team as Vice President, Emerging Markets. An EMEA sales leader and end-user computing (EUC) industry veteran, Thomsen will lead IGEL’s international expansion strategy as the company emphasizes growth into emerging regions including Benelux, Nordics, Southern and Eastern Europe, MEA, and APAC.

“The market opportunity for IGEL COSMOS as the secure platform to enable managed access to any digital workspace is exponential across emerging EMEA and APAC regions,” said Klaus Oestermann, CEO, IGEL. “Carsten is the ideal sales leader to head up our international expansion strategy. His industry and channel experience alongside his proven track record of growth success will bring valuable depth to our global sales leadership as we embark on an aggressive international expansion.”

Thomsen is an EMEA sales veteran with sequential achievements for multiple software industry leaders. His experience includes 13 years at Citrix where he was most recently Vice President – Channels, Sales Programs & Strategy, EMEA. He has also held EMEA and APAC sales leadership positions with Proofpoint and RES Software.

Overseeing IGEL’s international expansion will include scaling IGEL’s go-to-market activities, expanding channel engagement programs, and implementing new growth strategies.

“IGEL has become a central player in the revolution in end user computing to address the future of digital work and I’m excited to be joining the company at such a pivotal point in its growth trajectory,” said Thomsen. “I look forward to helping the company capitalize on its global growth opportunity and accelerate adoption of the IGEL COSMOS platform across EMEA and APAC as we help to enable secure, agile end user computing for the new hybrid work world.”

Thomsen assumed the position of IGEL Vice President, Emerging Markets earlier this month and is based in Sweden.

For more information on IGEL, visit their website here.

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Clinovera Introduces New Healthcare and Life Sciences Services https://digitalitnews.com/clinovera-introduces-new-healthcare-and-life-sciences-services/ Thu, 06 Apr 2023 18:35:55 +0000 https://digitalitnews.com/?p=7837 Clinovera announced its initial portfolio of custom Healthcare and Life Sciences services focused on using AI, machine learning, intelligent analytics and other digital technologies to transform business and clinical processes, lower costs and deliver personalized care experiences. “The unprecedented pace of change and innovations in technologies are transforming the way Healthcare and Life Sciences organizations [...]

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Clinovera announced its initial portfolio of custom Healthcare and Life Sciences services focused on using AI, machine learning, intelligent analytics and other digital technologies to transform business and clinical processes, lower costs and deliver personalized care experiences.

“The unprecedented pace of change and innovations in technologies are transforming the way Healthcare and Life Sciences organizations operate, compete, provide care and bring new treatments to market,” said, Anatoly Postilnik, Managing Director, Clinovera. “Far from being a startup, Clinovera’s experts have decades of domain-specific expertise to help organizations digitally transform to improve the quality of care, speed clinical development, lower costs and ultimately change millions of lives for the better.”

New Clinovera Healthcare and Life Sciences Services:

  • Artificial Intelligence and Machine Learning – Clinovera AI/ML experts help organizations analyze, develop and implement rapidly evolving technologies to accelerate the pace of innovation, modernize care infrastructures, and improve population health, patient diagnosis, and drug discovery.
  • Real World Evidence (RWE) Research – Clinovera data scientists and software engineers help organizations advance clinical trials and clinical research by building efficient ETL (extract, transfer & load) pipelines to Common Data Models, performing data harmonization, developing high-quality data repositories, and building research applications.
  • Data Management, Engineering & Analytics – Clinovera data experts and software engineers help organizations design and build large-scale operational data stores, facilitate data governance, quality management, and generate analytical insights to lower costs and improve patient outcomes.
  • Standards-based Health Data Interoperability – Clinovera domain experts analyze, design, develop and implement a highly connected healthcare ecosystem utilizing standard healthcare interoperability protocols and emerging technologies.
  • Systems Development and Integration – Clinovera experts and software engineers design, develop and implement clinical decision-support systems, patient and provider portals, and other custom solutions for patients, clinicians, researchers, staff, vendors and others.

Story Highlights:

  • The Clinovera brand, to be unveiled at HIMSS23, was created by and is the dedicated Healthcare and Life Sciences division of Cambridge, Mass.-based First Line Software, which has served these industries for more than a decade.
  • New industry-specific technology, consulting and advisory services are focused on helping organizations unleash the power of innovative technologies like AI, machine learning, intelligent analytics and others to transform business operations, clinical and research processes and deliver personalized experiences.
  • Clinovera’s domain-specific thought leaders, medical informaticians, and other highly skilled technical specialists and developers have decades of experience working with leading Healthcare and Life Sciences organizations.

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SearchStax Launches Serverless Cloud Service https://digitalitnews.com/searchstax-launches-serverless-cloud-service/ Wed, 05 Apr 2023 18:49:15 +0000 https://digitalitnews.com/?p=7841 New offering enables developers to build web and mobile applications without worrying about sizing, provisioning, or managing infrastructure. SearchStax, announced a new offering, SearchStax Cloud Serverless, that radically simplifies the management of Apache Solr workloads in the cloud. SearchStax Cloud Serverless delivers a fast, scalable, and cost-effective Solr Service, allowing web and product teams to [...]

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New offering enables developers to build web and mobile applications without worrying about sizing, provisioning, or managing infrastructure.

SearchStax, announced a new offering, SearchStax Cloud Serverless, that radically simplifies the management of Apache Solr workloads in the cloud.

SearchStax Cloud Serverless delivers a fast, scalable, and cost-effective Solr Service, allowing web and product teams to build quickly and scale automatically while optimizing resource utilization.

In today’s landscape, search infrastructure provisioning becomes a moving target. If overprovisioned, teams pay for idle resources, but if under-provisioned, teams risk poor performance, creating an unreliable environment and greater downtime, leading to a poor user experience and high abandonment rates. SearchStax Cloud Serverless complements the SearchStax Cloud offering by providing a deployment option that optimizes cost efficiency and delivers scalable performance, by eliminating the need for capacity planning and simplifying operations while reducing overhead.

SearchStax Cloud Serverless is ideal for teams building or maintaining search-powered applications with low to medium data volume, intermittent or seasonal traffic, and long idle times for lower cost. Typically, these projects need to avoid being locked into long-term contracts or technical lock-ins. By abstracting away server, CPU, memory, and network provisioning and management, SearchStax Cloud Serverless enables web teams to focus on differentiating features and building great web experiences. Web teams can save time by going from development to staging to SLA-backed production environments without being slowed down by the planning cycles associated with infrastructure. This means faster setup time, more flexibility, and seamless autoscaling within minutes or seconds, allowing for a better development workflow and configuration management experience.

“The introduction of SearchStax Cloud Serverless delivers market-wide innovation in the category of Search Infrastructure Management – our team is proud to be able to deliver a solution that enables developers to focus on implementation of business functions, without having to worry about constantly tuning the environment to meet dynamically changing needs. A major analyst firm forecasts that 25% of cloud IaaS buyers intend to utilize serverless in the next 12 months — one of the highest rates of planned adoption compared to other adjacent cloud services. Along with SearchStax Cloud, our managed Solr offering now enables an even greater number of search use cases across more industries, and delivers the capabilities needed for any organization to scale and grow toward operational maturity faster, more securely, and within budget,” said Sameer Maggon, Founder and CEO of SearchStax.

SearchStax Cloud Serverless is generally available. For more information, go to https://www.searchstax.com/pricing/cloud/serverless-solr-service-pricing-details/.

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Five Steps to Drive Technology Adoption from Info-Tech Research Group https://digitalitnews.com/five-steps-to-drive-technology-adoption-from-info-tech-research-group/ Wed, 05 Apr 2023 18:24:55 +0000 https://digitalitnews.com/?p=7835 Technology adoption is all about people, which means the techniques required to drive that adoption must be people-oriented to ensure success. To keep up with shifting business needs in a constantly evolving market, it is increasingly imperative that organizations ensure they have the appropriate technologies in place. However, the fast-paced improvements, changes, and resulting obsolescence [...]

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Technology adoption is all about people, which means the techniques required to drive that adoption must be people-oriented to ensure success.

To keep up with shifting business needs in a constantly evolving market, it is increasingly imperative that organizations ensure they have the appropriate technologies in place. However, the fast-paced improvements, changes, and resulting obsolescence of certain technologies make it nearly impossible to maintain a static IT environment. Even with a significant IT budget allocated to managing these changes, doing so after a project is completed and ensuring that the systems are effectively used can be challenging. To help IT leaders ensure that newly implemented systems and technologies are correctly adopted by the intended recipients, global IT research and advisory firm Info-Tech Research Group has published its latest advisory deck, Drive Technology Adoption.

The new research describes several problems that can arise when new technologies are not effectively adopted, including unused or partially used technology, duplicated systems, unrealized benefits, and incomplete technology projects.

“The rapidly changing technology landscape has always favored those who are willing to embrace change,” says Troy Cheeseman, Advisory Practice Lead at Info-Tech Research Group. “In recent times, slow adopters in the workplace have faced pressure, as they were unable to perform tasks without new tools. The pandemic forced reluctant individuals to use digital tools and collaborate online. Although the future is uncertain, it’s clear that people can change with the right motivation.”

Info-Tech’s research outlines how encouraging a herd mentality can be useful in promoting the adoption of new technology across most users. Early engagement with tech-savvy individuals who can lead the way is crucial to building momentum, as identifying and involving these key resources at the start of the process can significantly facilitate a successful transition.

Additionally, transparent communication is vital throughout the adoption process. Involving staff in proof-of-concept activities, such as using train-the-trainer techniques and leveraging in-house advocates, will kickstart the momentum toward technology adoption. Although group activities will address the bulk of users, the firm cautions that leaders should be aware that laggards may need special attention.

Info-Tech highlights that the key to promoting technology adoption lies in identifying and defining barriers, which requires understanding the attitudes of different user types and reviewing adoption techniques that are appropriate for each. The firm also suggests a “follow the leader” approach, in which technology enthusiasts and champions lead the way.

The new research deck outlines the five-step holistic approach organizations should consider to drive technology adoption and includes the following steps:

  1. Categorize users – Gain a clear understanding of the different user types.

  2. Identify adoption techniques – Understand the range of different tools and techniques available.

  3. Match techniques to categories – Determine the most appropriate techniques for the user base.

  4. Follow the leader – Be aware of the different skills present and use them to advantage.

  5. Refresh, retrain, restrain – Prevent reversion to old methods or systems.

When planning IT projects, the firm emphasizes that considering whether the final product will be readily accepted by those who will use it is a critical factor in determining adoption. Simply completing user acceptance testing (UAT) is not enough to ensure user acceptance.

To learn more about the findings and recommended approach for technology adoption for IT leaders and their organizations, download the complete Drive Technology Adoption advisory deck.

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Neurodivergent Workers Enhance Innovation and Problem-Solving per Alludo Study https://digitalitnews.com/neurodivergent-workers-enhance-innovation-and-problem-solving-per-alludo-study/ Tue, 04 Apr 2023 21:07:47 +0000 https://digitalitnews.com/?p=7828 Alludo announced the results of its Neurodiversity at Work survey highlighting how the traditional workplace is missing out on top talent by failing to support the needs of neurodiverse employees. These workers can bring exceptional skills and much-needed strengths to businesses, with the survey highlighting that over 50% of neurodivergent employees can increase workplace flexibility, [...]

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Alludo announced the results of its Neurodiversity at Work survey highlighting how the traditional workplace is missing out on top talent by failing to support the needs of neurodiverse employees.

These workers can bring exceptional skills and much-needed strengths to businesses, with the survey highlighting that over 50% of neurodivergent employees can increase workplace flexibility, and creativity, and bring diverse ways of thinking that allow them to tackle challenges in unique ways.

Up to 20% of the global population is neurodivergent. That means they perceive and interact with the world differently than the neurotypical majority, and have one or more neurological differences that may include ADHD, Autism Spectrum Disorder, Dyslexia, Dyspraxia, and others.

That’s one in five people.
Double the number of people who are lefthanded.
Twenty times the number of people who have red hair, by some estimates.

In other words, not rare at all.

In addition to neurodivergent conditions, the survey also included a general category of “mental health conditions” (e.g., bipolar disorder, obsessive-compulsive disorder, etc.), as well as “social anxiety.” While neither category is typically recognized as neurodivergent, these conditions often co-occur with neurodivergent conditions and may impact an individual’s experience in the workplace. Mental health conditions were present for 20.9% of respondents, and social anxiety was present for 22.1%.

Neurodivergent

“It’s clear that even within organizations that have improved representation across certain groups, there’s a dimension that remains continually overlooked, under-valued, and underdiscussed: neurodiversity,” said Becca Chambers, SVP of Global Brand and Communications at Alludo. “In supported environments, neurodivergent individuals thrive and offer a wealth of strengths and abilities that allow them to make exciting discoveries and challenge the status quo. These exceptionalities are especially valuable now as businesses are struggling to find and retain talent. Embracing neurodiversity in the workforce is not only the right thing to do; it’s smart business.”

The survey polled 902 non-managers, managers, directors, VPs, and C-Level office workers between the ages of 18-65 living in the US and UK. Data reveals that neurodiverse workers can add exceptional value to a business through:

  • Strong observational skills and attention to detail 40%
  • Ability to stay focused for long periods of time 36.7%
  • Excellent ability to recognize patterns 34.6%
  • Excellent math skills 34.4%

However, the traditional workplace continues to function for the neurotypical majority, alienating and further stigmatizing neurodiverse talent. According to the survey, this disconnect has resulted in 51% of neurodivergent workers thinking about quitting or having left their job because they do not feel their employer is doing enough to support their needs. When different age groups were asked if they have quit or would consider quitting, younger employees were most likely to look for jobs elsewhere:

  • Aged 18-24: 52%
  • Aged 25-34: 54.5%
  • Aged 35-44: 48.8%
  • Aged 45-54: 35.8%
  • Aged 55-64: 27.9%

While neurodiversity is often invisible, it is undoubtedly present throughout all organizations. Business leaders should see this as an opportunity to redesign outdated work processes to be more inclusive and accessible, while also creating a culture of psychological safety where all their employees—neurodiverse or not—can thrive. Not only does this benefit those who identify as neurodivergent but also makes room for more diverse ways of thinking, which is vital for continuous innovation and change.

“The need for innovative thinking will only become more important with the widespread adoption of sophisticated AI in the workplace,” said Chambers. “As conventional work gets automated, the ability to innovate, think outside the box, and approach problems with entirely different frameworks will become significantly more valuable.”

Alludo’s Neurodiversity at Work Survey was fielded in February 2023 with data from 902 respondents working across 25 industries in the US and UK. To see the full results of Alludo’s Neurodiversity at Work Survey Report, click here.

To learn how Alludo’s professional caliber graphics, virtualization, and productivity solutions are finely tuned for the digital remote workforce delivering the freedom to work when, where, and how you want, click here.

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71% of Organizations Struggle with Employee Turnover and Early Attrition https://digitalitnews.com/71-of-organizations-struggle-with-employee-turnover-and-early-attrition/ Tue, 04 Apr 2023 20:33:35 +0000 https://digitalitnews.com/?p=7824 Centrical released new research outlining industry trends and the state of operations and workforce engagement management (WEM) in 2023. The industry analysis is comprised of global feedback from 500+ leaders from BPOs, enterprise contact centers, and other organizations, with company sizes ranging from 101-10,000+ employees. Despite economic uncertainty, Centrical report finds that employee turnover, retention, and [...]

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Centrical released new research outlining industry trends and the state of operations and workforce engagement management (WEM) in 2023. The industry analysis is comprised of global feedback from 500+ leaders from BPOs, enterprise contact centers, and other organizations, with company sizes ranging from 101-10,000+ employees.

Despite economic uncertainty, Centrical report finds that employee turnover, retention, and customer happiness is a top priorities for operations leaders in 2023.

Centrical CEO and Founder, Gal Rimon said of the report, “This research gave us a clear look into the mindset of today’s operations leaders and their approach to workforce engagement management. The trends from this year’s survey indicate that leaders are looking for innovative, modern solutions to engage, motivate, and retain their frontline teams while improving performance. This includes investing in personalized, relevant learning paths, enabling managers to more easily, efficiently, and effectively coach employees, and giving employees rewards and recognition. Leaders are also realizing the tremendous impact of gamification on employee engagement. Based on what respondents told us, we can confidently predict that the future of WEM is AI-driven, highly personalized, streamlined, and gamified.”

The analysis features insights on what organizations are challenged with, thinking about, and doing regarding workforce engagement management. This includes feedback on top business priorities, how organizations are fighting employee retention, attrition, coaching practices, Voice of Employee programs, desired features, and outcomes for WEM solutions, and more.

Key insights include:

  • Attrition trends: 56% of operations leaders cited concern over career path/growth opportunities as the top cause for voluntary attrition at their organization.
  • Modernizing WEM: 88% of those surveyed said that their organization has a program to prepare operations leaders for new expectations around the employee experience.
  • The State of Coaching in 2023: 86% of respondents stated that coaching initiatives at their organization had changed in response to the global pandemic.
  • Growing interest in gamification: 85% of respondents reported that their organization is either using or discussing the use of gamification as part of their WEM solution.

Centrical CMO April Crichlow added, “We’re really at a crossroads when it comes to the future of workforce engagement management. Rather than remaining mired in outdated practices and processes, operations leaders across industries and the globe are taking a fresh, forward-facing look at how to better engage their workforce with new technology, such as AI, to reduce attrition, boost performance, and strengthening their teams. Centrical has led the way for contemporizing the frontline workforce experience for over a decade, and as we have in past years, we felt it was critical to once again deliver a robust, insightful report to help operations leaders forge the path to in their own organizations.”

Download the research to learn more.

Video – https://mma.prnewswire.com/media/2047569/Centrical.mp4

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“The State of Remote Work” Report by Lookout Exposes Security Risks https://digitalitnews.com/the-state-of-remote-work-report-by-lookout-exposes-security-risks/ Mon, 03 Apr 2023 18:24:15 +0000 https://digitalitnews.com/?p=7821 “The State of Remote Work” report shows that 32% of remote workers use apps or software for work that are not approved by IT; organizations are more vulnerable as the attack surface has left the building Lookout, Inc.,  released its new report, “The State of Remote Work Security,” to help raise awareness amongst IT and [...]

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“The State of Remote Work” report shows that 32% of remote workers use apps or software for work that are not approved by IT; organizations are more vulnerable as the attack surface has left the building

Lookout, Inc.,  released its new report, “The State of Remote Work Security,” to help raise awareness amongst IT and security leaders about the growing threats associated with remote work and bring your own device (BYOD) policies. Survey results show that with remote and hybrid working, personal and work tasks blur together and the boundaries between the two have become more porous. Lookout data shows that 32% of remote and hybrid workers use apps or software not approved by IT and 92% of remote employees perform work tasks on their personal tablet or smartphone devices. These devices, apps and software, along with the corporate data being accessed, are not visible to IT, thereby dramatically increasing an organization’s risk posture. The report was released today on the first-ever Lookout World Cloud Security Day.

The modern office no longer exists within the traditional security perimeter
The cloud has become a crucial backbone for most organizations. In 2020, 61% of businesses in the U.S. migrated their workloads to the cloud – triggered by the global pandemic and the need to quickly support remote work – and as of 2022, 60% of all corporate data was stored in the cloud[1]. While providing employees with remote access to corporate data in the cloud provides flexibility and potential boosts to productivity, this coupled with BYOD can also increase an organization’s exposure to risk. Because these devices are most likely not managed by IT, organizations have little visibility or control over potential threats such as operating system and app vulnerabilities, the types of apps that have access to corporate data, as well as phishing attempts. As organizations continue to move their apps to the cloud, IT needs to move beyond providing access to users based on device posture and instead address how they can extend access control policies to ensure secure usage of corporate data stored in these apps.

Remote employees less likely to follow data security best practices
Additional report findings include the following remote worker behaviors that create increased data security risks to organizations:

  • 90% access corporate networks from areas other than their home, with an average of five different locations – this introduces security risks as company data could be exposed across multiple networks not monitored by IT.
  • 46% have saved a work file onto their personal device instead of their employer’s network drive – personal device OSs are far more likely to be out of date which means they are not protected against the latest vulnerability exploits and malware.
  • Nearly one in three remote employees work more than 20 hours per week on their personal tablet or smartphone device – personal devices often have dozens of unsanctioned apps that threat actors use as avenues for their phishing attacks.
  • 45% use the same password for work and personal accounts – reusing passwords exposes a user’s accounts to cybercriminals, which increases the risk of identity theft as well as sensitive data theft from their organization.

All of these behaviors point to the need for organizations to have a completely new approach to security so that it keeps pace with the way remote users access data and collaborate with each other.

“The rise of remote work has led to more opportunities and flexibility for a great deal of people, but unfortunately it has also resulted in a massive expansion of the corporate attack surface,” said Sundaram Lakshmanan, chief technology officer, Lookout. “IT teams don’t have control over the networks from which their employees connect most of the time, which exposes both the users and corporate data to both internal and external threats exponentially. Lookout provides tools that enable organizations to protect their users and devices, along with enforcing adaptive security policies to protect access to data stored in these corporate apps, from both internal and external threats. This is the motivation behind the Lookout World Cloud Security Day – addressing this change is essential for any organization that has a fully remote or hybrid work environment.”

The State of Remote Work Security report from Lookout is based on a survey of 3,000 remote and hybrid workers from enterprise companies in the United StatesUnited KingdomFrance and Germany.

Download Lookout’s The State of Remote Work Security Report here. For more information about World Cloud Security Day, click here.

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Trend Micro Report Shows Cybercrime Groups Resemble Legitimate Businesses https://digitalitnews.com/trend-micro-report-shows-cybercrime-groups-resemble-legitimate-businesses/ Mon, 03 Apr 2023 18:07:09 +0000 https://digitalitnews.com/?p=7818 Trend Micro, today published new research detailing how criminal cybercrime groups start behaving like corporations as they grow bigger, but that this comes with its own attendant costs and challenges and how they come to resemble legitimate businesses. Jon Clay, VP of threat intelligence at Trend Micro: “The criminal underground is rapidly professionalizing – with [...]

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Trend Micro, today published new research detailing how criminal cybercrime groups start behaving like corporations as they grow bigger, but that this comes with its own attendant costs and challenges and how they come to resemble legitimate businesses.

Jon Clay, VP of threat intelligence at Trend Micro: “The criminal underground is rapidly professionalizing – with groups beginning to mimic legitimate businesses that grow in complexity as their membership and revenue increases. However, larger cybercrime organizations can be harder to manage and have more ‘office politics,’ poor performers, and trust issues. This report highlights to investigators the importance of understanding the size of the criminal entities they’re dealing with.”

A typical large organization allocates 80% of its operating expenses to wages, with the figure similarly high (78%) for small criminal organizations and cybercrime groups, according to the report. Other common expenses include infrastructure (servers/routers/VPNs), virtual machines, and software.

The study outlined three types of organizations based on size, using examples where Trend Micro collected the most data from law enforcement and insider information.

Small criminal businesses (e.g., Counter Anti-Virus service Scan4You):
  • Typically, one management layer, 1-5 staff members, and under $500K in annual turnover.
  • Their members often handle multiple tasks within the group and also have a day job on top of this work.
  • Comprise the majority of criminal businesses, often partnering with other criminal entities.
Medium-sized criminal businesses (e.g., bulletproof hoster MaxDedi):
  • Typically have two management layers, 6-49 employees, and up to $50m in annual turnover.
  • They usually have a pyramid-style hierarchical structure with a single person in charge.
Large criminal business (e.g., ransomware group Conti):
  • Typically have three management layers, 50+ staff, and $50m+ in annual turnover.
  • Feature relatively large numbers of lower management and supervisors.
  • Implement effective OPSEC and partner with other criminal organizations.
  • Those in charge are seasoned cyber-criminals and hire multiple developers, administrators, and penetration testers – including short-term contractors.
  • They may have corporate-like departments (e.g., IT, HR) and even run employee programs, such as performance reviews.

According to the report, knowing the size and complexity of a criminal organization and cybercrime groups can provide critical clues to investigators, such as what types of data to hunt for.

For example, larger criminal entities may store employee lists, financial statements, company guides/tutorials, M&A documents, employee crypto wallet details, and even shared calendars to probe.

Understanding the size of targeted criminal organizations can also allow law enforcers to prioritize better which groups should be pursued for maximum impact.

To read a full copy of the report, Inside the Halls of a Cybercrime Business, please visit: https://www.trendmicro.com/vinfo/us/security/news/cybercrime-and-digital-threats/inside-the-halls-of-a-cybercrime-business

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Netwrix Launches a New SaaS-based Solution for MSPs and Upgrades Product Portfolio https://digitalitnews.com/netwrix-launches-a-new-saas-based-solution-for-msps-and-upgrades-product-portfolio/ Fri, 31 Mar 2023 17:38:16 +0000 https://digitalitnews.com/?p=7810 Netwrix launched a new, SaaS-based solution for managed service providers (MSPs) and continues to improve enhancing data security across all five NIST Functions, and has upgraded a third of its product portfolio within the past six months. Netwrix has released new versions for five products since September 2022 and launched a new SaaS-based auditing solution tailored [...]

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Netwrix launched a new, SaaS-based solution for managed service providers (MSPs) and continues to improve enhancing data security across all five NIST Functions, and has upgraded a third of its product portfolio within the past six months.

Netwrix has released new versions for five products since September 2022 and launched a new SaaS-based auditing solution tailored for MSPs. Netwrix keeps enhancing its portfolio to help identify, protect, detect, respond, and recover from cyber threats aimed at any organization’s most valuable asset — its data.

Solutions with notable key enhancements include the following:

  • Data access governance solution — Netwrix Data Classification 5.7 now streamlines the configuration of security controls across SQL databases and speeds up the classification of large amounts of data by first scanning the metadata associated with the files.
  • Active Directory (AD) security solution — Netwrix StealthINTERCEPT 7.3.7 protects customers from LDAP Nom Nom, a recently discovered brute-force technique that can enumerate usernames in Active Directory anonymously without leaving any logs. In addition, Netwrix Recovery for AD 2.5 (previously known as Netwrix StealthRECOVER) further simplifies AD disaster recovery with AD forest recovery and ensures the secure storage of encrypted AD forest backups.
  • Privileged access management (PAM) solution — Netwrix Privilege Secure 4.0 (previously Netwrix SbPAM) further reduces the attack surface and expands its first-to-market zero standing privilege approach to databases, ensuring that privileged accounts exist for only as long as needed. In addition, the PAM solution now includes the ability to discover and remediate privileged accounts sprawl to endpoints to stop lateral movement.
  • Identity and access management (IAM) solution — Netwrix Password Reset 3.3 became more secure with a protocol upgrade and the option to allow only encrypted communication between it and Netwrix Password Policy Enforcer.

In addition, Netwrix launched a new multi-tenant, software-as-a-service auditing product Netwrix 1Secure designed to meet the needs of MSPs. It enables easy management of numerous tenants from a single console and accelerates incident detection and response.

“More than 850 employees across 35 countries keep evolving the Netwrix product portfolio. Within the last half year alone, we released a new product along with five current product upgrades. We also extended our offering with a new IAM solution, thanks to the most recent acquisitions. And we are not slowing down: For example, this year we plan to release an improved PAM solution that integrates several of our existing products,” said Steve Dickson, CEO of Netwrix.

About Netwrix
Netwrix makes data security easy. Since 2006, Netwrix solutions have been simplifying the lives of security professionals by enabling them to identify and protect sensitive data to reduce the risk of a breach, and to detect, respond to and recover from attacks, limiting their impact. More than 13,000 organizations worldwide rely on Netwrix solutions to strengthen their security and compliance posture across all three primary attack vectors: data, identity, and infrastructure.

For more information, visit www.netwrix.com.

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